Using IF formula in Contact column - displaying name only -- not contact info
Hello community!
I am attempting to use an IF statement in a contact column to insert a vendor name depending on the company name in the associated row.
=IF(Company1 = "Hospitals", "Vendor Name1", "Vendor Name2")
The correct names are displaying, but it is name only -- not a true contact (no email address).
I can enter the email address in the formula instead of first and last name, but then it only displays that -- not the vendor's name.
A contact record should have name, plus email address. These are vendors that are already contacts in our system.
How do I get an actual contact to display? Is this possible?
Thank you!
Shandi
Best Answer
-
Thanks!
Try adding the contact with the correct name and email and then use that cell as the answer in the IF formula.
Make sense?
Unfortunately, it's not possible at the moment to see the name and the email (visible) at the same time, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment to have your vote added
Would that work?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Hi Shandi,
What do you see if you double-click on the contact?
I hope that helps!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi Andree,
I only see the first and last name. No email address.
Shandi
-
Can you share a screenshot or the sheet?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
This is using the IF formula with first.last name.
-
Thanks!
Try adding the contact with the correct name and email and then use that cell as the answer in the IF formula.
Make sense?
Unfortunately, it's not possible at the moment to see the name and the email (visible) at the same time, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment to have your vote added
Would that work?
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi Andree,
Yes, that makes sense -- I should create a contact column and add my contacts there to reference in the formula in the vendor column. It works, BUT, how do I copy and paste so that the first reference changes, but the last 2 do not?
=IF(Company1 = "Hospitals", Contacts1, Contacts2)
Company1 should change to Company2, 3, etc for each row, but Contacts1, Contacts2 should remain the same. In Excel, I could add a "$" operator in front of the Contacts references to mark it as an absolute reference. Is there something similar in Smartsheet?
I will submit an enhancement request for the contact option mentioned earlier.
Thank you!
Shandi
-
Ah nevermind. I figured it out. I was missing a "$" .
-
Excellent!
Happy to help!
✅Remember! Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Help Article Resources
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.9K Get Help
- 441 Global Discussions
- 140 Industry Talk
- 472 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 68 Community Job Board
- 496 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives
Check out the Formula Handbook template!