Welcome!

Error Message "an unexpected error has occurred. Please contact smartsheet

Hi,

-We get the above error message periodically while doing audits via an electronic tablet periodically when we select the submit button

-Other audits are submitted without difficulty. (wifi is connected)

-No difficulty doing that specific audit on the computer ( restart of tablet and program did not help)

-In one instance the difficulty resolved on its own

Find more posts tagged with

Comments

Andrée Starå

Hi Lynn,

Strange!

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer. It will make it easier for others to find a solution or help to answer!

Sign in to join the conversation!

Quick Links

Trending discussions

User Types for Update Requests/Forms
Hi there! Our Account Manager today informed us that users would need to be paid members to receive and complete Update Requests going forward. I can't imagine that Form users would need to be members, but I don't know how that differs from Update Requests, since neither requires access to the underlying sheet. Is it…
Generating documents from row data
This discussion was created from comments split from: Generate documents from row data.
Getting error - need help!
Error occurs when opening Vault Apps in Smartsheet WorkApps. The app fails to load and displays an error message despite logging out and back in. Issue has been ongoing since last Monday