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web form redirect page
it has come to my atention that for some reason the webform redirect to a custom url is no longer working how it should.
when submitting a entry, instead of redirecting to the specified page, it loads the entire website inside the I-frame. this i causing some serious problems. So far his has been happening specifically with wordpress sites. Has anyone else encountered this problem?
This needs to be adressed urgently.
example:
Comments
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Contact support@smartsheet.com for urgent issues
Craig
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Hi Monika,
It's expected behavior for a web form embedded iframe to redirect within the iframe, as Smartsheet isn't able to trigger actions on an outside website.
If you were previously having your website trigger a redirect event after the Smartsheet web form is refreshed, this additional functionality was created by your company's website development team, as this has never existed as a feature within Smartsheet.
I'd recommend reaching out to the team responsible for developing your sites to troubleshoot how this functionality worked.
