Automated Workflow Not Working

Tom Shannon

I set up a simple workflow. Once someone writes their initials in a column, it should move the row to another sheet. Except it is not moving the row to the other sheet. But when I look at the activity logs from both sheets, it says that a row has been moved from the source sheet and the destination sheet says a row has been added. But the rows are still exactly where the started. I may not need the condition block but I am unsure. I have tried it with and without the condition block and it still hasn't worked. Help please!

Tom Shannon

Here are my screenshots, it wouldn't let me add them to my orginal comment.

Andrée Starå

Hi Tom,

Strange!

Do you have any other workflows that moves rows as well?

I hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Tom Shannon

I do, but it is disabled because I thought maybe it would interfere. But still no luck.

Andrée Starå

Ok.

I'd be happy to take a look!

Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

Tom Shannon

Okay, I shared it with you.

Kristy Pauloski

Hello-- I'm experiencing this same issue. What was the outcome or the reason behind this? Mine are showing as moved in the activity log but not physically showing up on my sheet.

Thanks!

Nevermind, I see that its getting added, just ALL the way at the bottom of the sheet for some reason.

Sean Morgan

Hello @Tom Shannon @Kristy Pauloski

You may be experiencing expected behaviour as the automated Move Row function moves data to the bottom of the sheet.

Please see this extract from the following article: "The row will be placed at the bottom of the destination sheet and can then be manually dragged up or down to a different location." https://help.smartsheet.com/articles/2479626-automatically-move-or-copy-rows-between-sheets

Kindest Regards

Sean