Smartsheet Down?

Chris Savold

The status page doesn't show any outages but any reports referenced in our Dashboard are showing unavailable. In addition, if I try to pull up the report directly from my workspace it also shows unavailable.

Genevieve P.

Hi @Chris Savold

The Status page has now been updated: https://status.smartsheet.com/

https://status.smartsheet.com/

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of Smartsheet.

Kris Green

On all of our dashboards we are getting random "missing source report" errors...it happened all at once and very unexpectedly.

Genevieve P.

Hi @Kris Green

Our team is currently investigating this specific issue, it seems to be related to an unexpected error happening with Reports. Thank you for confirming you are experiencing this as well.

Please visit status.smartsheet.com to view updates on the issue or subscribe to the relevant alerts. 

Chris Savold

Okay, looks like status now reflects the issue:

Investigating - We are investigating issues with the Smartsheet platform. We will provide an update within the next 30 minutes.

Feb 26, 10:19 PST

Genevieve P.

Hi @Chris Savold

The Status page has now been updated: https://status.smartsheet.com/

https://status.smartsheet.com/

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of Smartsheet.

Heather Cepeda

I have a report that feeds several dashboards. I applied a filter and received an 'unexpected error'. Please help!

Genevieve P.

@Heather Cepeda

Please see the information in the post above. A fix has been implemented and we are monitoring it:

https://status.smartsheet.com/