Status Update: Smartsheet Supported DocuSign Integration

Hunter Reed

We are excited to soon offer a new and improved DocuSign integration! The Smartsheet product management team has estimated this to be available in Q3 of 2020. The new Smartsheet supported DocuSign integration will be available with a reasonable overlap of time before we discontinue the Smartsheet Labs version.

If you're currently using the Smartsheet Labs DocuSign integration, please be assured that during this time period, you will still able to log in and retain the use of the Smartsheet Labs DocuSign integration as you have been doing.

As we near the release of the new integration, and subsequent retirement of the old integration, active users of the DocuSign integration will be kept updated with an email notice 60 and 14 days prior. You can expect to learn more about the future of the integration, and guidance around making the transition.

Andrée Starå

Hi Hunter,

Excellent news! I can’t wait for the release!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

Tim Meeks

Great news!

Ben Reedy

Great addition!

Grace_J_Dravenack32331

This is great! I would like to know when a demo or video will be made available so I can share with my team.

Thanks! ~ Grace Dravenack

Alexandra Cha

Hi - is this still on track? Can you provide an updated ETA?

Thank you!

Melissa Mooney

Pinging to see if there is any more information about this that can be shared!

Danny Hightower

I also need this information as well.

None RBT

Can you provide an update? Is July Quarter 3? or are we looking at August?

Connie Brock

Any updates on this? I am new to Smartsheets and I am trying to integrate DocuSign. I can't find any info in the Smartsheet Labs version or the finalized version.

Andrée Starå

Hi @Connie Brock

Until the new one is released you could use the 3rd party integration with Zapier.

Would that work?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Kidco Head Start

@Hunter Reed

Is there any new information on this topic?

Mathilde Bertuzzo

same question, any update on integration of Docusign ? I can't access smartsheet lab unfortunately, thanks

Greg Poapst

Hi All,

Any update on this topic? Q3 is over in 7 days,, and unsure if this release is going to happen in that time period.

This is an integral part of our company moving forward with SmartSheet in the future.

Coastal Mountain

@Hunter Reed is there any update on this? Our company is currently in the midst of sending out several DocuSign agreements using the Smartsheet Labs integration and all of our attempts in the last two days have been returning an "unexpected error". I have not been able to find any updates about weather or not the Smartsheet Labs program has been discontinued, or if there is a new integration available. I have been having trouble resolving the error as there is no active support for the application.

Andrée Starå

Hi @Kidco Head Start, @Mathilde Bertuzzo, @Greg Poapst and @Coastal Mountain,

My guess is that the new integration will be announced/released at Engage.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!