Welcome Screen / Help Screen customizing? Gone....please come back.

UPDATE - Never mind .... found out that we have business plan and not enterprise. (why cant a question be deleted?!?!)


The option to customize a welcome screen / help screen is not visible in our sys admin profile. According to the training i CoE and the help article below, there should be a possibility to set these how. Why dont we see them?

Option from CoE (6 options to the right):


Our Sys Adm options (4 options to the right): (also no security controls option, far left)


https://help.smartsheet.com/articles/1159581-global-account-settings-team-business-enterprise

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Christine,

    Can you share a larger screenshot?

    Make sure that you are logged in to the correct account as well.

    I hope that helps!

    Have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    ✅Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Genevieve P.
    Genevieve P. Employee Admin

    Hi Christine,

    If you want a post deleted from Community a Moderator can do this for you! Click on the flag icon, then "Report" the post to a moderator with a note requesting it be deleted.

    That said, I think it would be good to have this up, as it might help other users with the same question! Let me know what you'd prefer.

    Cheers,

    Genevieve