Using Forms to enter data - worksheet not updating

Cheng Kwee Chua (Hotmail)

Hi there, I am currently evaluating Smartsheet using a trial account and created a form to capture data from a Worksheet in Smartsheet. When I tested the form, the data filled-in do not show up in the Worksheet. I am not sure if that it is due to it being a trial version or should it have updated the Worksheet when data is captured via the form ?

Appreciate if someone can help shed some light on this.

Thank you.

Andrée Starå

Hi Cheng,

When a new form is submitted, you need to refresh the sheet to see it if you’re already in the sheet. After a little while, you’ll see a little reload icon in the title to indicate that there is new information.

Did that work?

I hope that helps!

Have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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