Using Forms to enter data - worksheet not updating


Hi there, I am currently evaluating Smartsheet using a trial account and created a form to capture data from a Worksheet in Smartsheet. When I tested the form, the data filled-in do not show up in the Worksheet. I am not sure if that it is due to it being a trial version or should it have updated the Worksheet when data is captured via the form ?

Appreciate if someone can help shed some light on this.

Thank you.


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Cheng,

    When a new form is submitted, you need to refresh the sheet to see it if you’re already in the sheet. After a little while, you’ll see a little reload icon in the title to indicate that there is new information.

    Did that work?

    I hope that helps!

    Have a fantastic weekend!


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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