Problems with automation email notifications



I have create 4 automated "Alert someone" email notifications and not one of them is working. Last week I had create 2 automation emails on a different sheet and they also did not work, I removed them and created them a second time and they started working.

Has anyone else has problems with the automation emails? I have added a screen shot of one of the workflows. If a customer has scheduled their appointment and a date has been entered in the cell on the row, send the email.

I am not sure if it matters but the sheet that is being populated is using the Data Uploader to gather the information from a attachment.

Best Answer


  • jnevills66866

    Yes, I deleted them and created them again. On one of my other sheets, they are only sending notifications to one person. I am on the workflow to receive notifications and I never received them.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭



    First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner) and secondly check the Permission.setting for the Automations. (cog in the upper right corner in the Automation overview) 

    Did that work?

    I hope that helps!

    Have a fantastic week!


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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