Counting multi select column that is also contact list

I have Contact list - multiple resources can be assigned task

I want to count the number of times a particular resource has been assigned a task.

I've tried these both:

=COUNTIF({Staff Actions Range 4}, HAS("Joe X", {Staff Actions Range 4}))

=COUNTIF({Staff Actions Range 4}, CONTAINS("Joe X", {Staff Actions Range 4}))

Both return 0 which is not correct

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