Form not updating the Worksheet

Hello everyone, I created a Form from an Excelspreadsheet I imported into Smartsheet - it's an issue tracking list.  I can complete the Form data but the information entered in the form do not seems to appearing in the Worksheet itself. 

Appreciate if anyone can shed some light as to where the above issue could be.

Thank you.

Answers

  • Sorry everyone - I have solved this.  Seems when I first imported the worksheet, there were 300+ blank rows that came in during the import.  So when I created the form, by default - it stored the latest entry at the end.  When I change the order to show latest on the top - it appeared. Lesson learned - when importing a format from Excel, make sure the blank rows are deleted as well.

    Sorry to trouble you on the community.

    Thank you.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Cheng,

    No need to apologize, and thanks for sharing the solution.

    Glad you got it working!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    Please help the Community by marking your post with the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.