Error displaying custom owned domains on the COVID-19 Dashboard
I'm setting up the COVID-19 Templates and am getting the following error where the map should be. We're on a Business plan and I am the System Administrator but can't find where I would enable this.
Gary Bisel CSPO, CSM
Product Manager, Bulk Materials Segment
Best Answers
-
Hi Gary,
I reached out to our Support team about this one and they made a slight adjustment to your account that should have resolved the issue. Please confirm here if the fix worked (you can make this the best answer if the dashboard is now working as you’d expect).
For others who may see this who are running into the same issue, please open a ticket with our support team for further assistance.
-Gwyneth
-
Hello Gwyneth,
Thank you for your help on this, this did resolve the issue and the map is now displaying.
Thanks again.
Gary
Gary Bisel CSPO, CSM
Product Manager, Bulk Materials Segment
Answers
-
Go into your admin settings and check the below:
-
Paul, thanks for the response. I don't have that setting. Are you on an Enterprise plan? We are on the Business plan.
Gary Bisel CSPO, CSM
Product Manager, Bulk Materials Segment
-
I am on an enterprise plan. It may not be available on the Business Plan.
-
Hi Gary,
I reached out to our Support team about this one and they made a slight adjustment to your account that should have resolved the issue. Please confirm here if the fix worked (you can make this the best answer if the dashboard is now working as you’d expect).
For others who may see this who are running into the same issue, please open a ticket with our support team for further assistance.
-Gwyneth
-
Hello Gwyneth,
Thank you for your help on this, this did resolve the issue and the map is now displaying.
Thanks again.
Gary
Gary Bisel CSPO, CSM
Product Manager, Bulk Materials Segment
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.5K Get Help
- 402 Global Discussions
- 213 Industry Talk
- 450 Announcements
- 4.7K Ideas & Feature Requests
- 141 Brandfolder
- 135 Just for fun
- 56 Community Job Board
- 454 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 296 Events
- 36 Webinars
- 7.3K Forum Archives