Smartsheet Basics

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Chart Colors

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Am I doing something wrong in my setup of Pie Charts?

Pie chart colors should stick to their originally set up value even if there is no data to show. For example, my dataset has 5 columns selected. Let's presume for a moment that each column initially has the following values: 5, 8, 3, 9, 2. When creating the initial pie chart, I am able to select a color for each value set... let's say Red, Blue, Green, Yellow, Grey (in that order). Now, let's say a few days later column 3 has a value of 0... so the dataset now looks like 5, 8, 0, 9, 2. I would expect the pie chart to show the following colors: Red, Blue, Yellow, Grey. Instead, it shows up as Red, Blue, Green, Yellow. This is not an appropriate way for charts to work.

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    Answer ✓

    It has been a couple of weeks since I wrote this original post and I can now confirm that the method I state above works great. When you set up the chart (Pie, Bar, etc), you need to ensure that ALL data elements have data in the underlying table. This means you might need to put fake data in the underlying data cells for the purpose of setting up the Chart. Once you assign the colors and save the chart, do not open the widget for editing again. If you just leave the widget alone, the colors appear correctly in perpetuity.

    If you do need to edit the widget, you need to go back to the underlying table and make sure all cells have data in it again before you edit.

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