SEEKING HELP on Phishing attack who used Smarsheet team as sender

AmitaNariya

Suspicious email from Smartsheet team.jpg

Several staff members from our organisation fell for this phishing email, looks like it's from Smarsheet team (see attached Image) so users click on folder link from an email and their account was compromised.

Has anyone else have experienced similar phishing attack as we don't have visibility if this is on a larger scale or our organisation was the only target, what to do if someone fell for it?

Out IT team is working hard to resolve this, any help from Smartsheet community would be highly appreciated.

Andrée Starå

Hi Amita,

I haven't heard anything about this before. I hope it's resolved swiftly.

If you haven't already, I would recommend that you reach out to the Smartsheet Support Team and let them know about it.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Gwyneth C

Hello Amita, it's so frustrating to hear about situations like this. You can report this incident to our abuse team abuse@smartsheet.com.

Please forward any suspicious email messages by attaching them to the message that you send.

For others who may be seeing this, Smartsheet does have a few general resources related to phishing. You can start here for more information:

https://help.smartsheet.com/articles/2476681-tips-avoid-phishing-scams