I created an alert on a condition. In the message sent from the alert I pasted a url to a smartsheet report.
The url is not showing as a hyperlink in the email received. they have to copy and paste it into a browser. How can I make the alert send hyperlink?
I would appreciate if you could mark my answer as accepted :)
Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])
I hope that helps!
Be safe and have a fantastic week!
Workflow Consultant / CEO @ WORK BOLD
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Yes. Here is a picture of the alert message I set up. I don't have the email but I saw it. Basically, it looks just like this in the email that is sent. The https is not a hyperlink
It's hard to tell from here but is there a space " " between the end of the link and the Thanks.
@KathyBurger Looks correct, so I think it could be as Ryan mentioned that the URL isn't formatted correct.
Try double-clicking the URL and see what is included.
Was that the error?
it is a carriage return at the end of the url.
I put a blank line before and after the url and that seemed to do the trick. Email came with the text as a hyperlink.
Thanks for all the suggestions.
Glad you got it working!
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