Reoccurring Reports not Launching

Susan Swisher

I have 3 reports that have been running, sending (Excel, via email) and today, they stopped running. I even went in and tried to send (via an attachment) the reports as "one offs" and they still wont send. Somewhere I could check why they aren't sending? Glitch in the system, why they wouldn't run?

Andrée Starå

Hi Susan,

Strange!

I haven’t heard anything and the Status page isn’t showing anything so my guess is that it might be an issue with spam/mail filter or similar.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!