Super slow loading time this week?

Vivien Chong

This week I am experiencing extremely slow loading and literally spending most of my time waiting before I am able to get my works done.

All other app seem to work normally.

Anyone experiencing the same?

Paul Newcome

Try logging out, clearing your cache and cookies, then logging back in. They actually released an update last week that was supposed to make sheets faster (and expanded the limits), so slower loading times leads me to believe that it may be a browser issue.

Paul Newcome

Try logging out, clearing your cache and cookies, then logging back in. They actually released an update last week that was supposed to make sheets faster (and expanded the limits), so slower loading times leads me to believe that it may be a browser issue.

Vivien Chong

Thanks Paul.

I have changed browser but it still didn't work.

Finally found out the cause is my internet, the uploading speed is near 0.

Surprisingly all other app is running quite well except Smartsheet.

Will monitor again. Thanks.

Paul Newcome

Ah. That'll do it. Glad you were able to figure out the root cause!