Form logic in the mobile app

Ken Hallaran

I searched the forum for an answer to this but I could not find one. I started using the new form logic feature recently (great addition!). When I open my form in the app on my Andriod phone the logic does not work but it does work on my iPad. Am I missing something?? I verified my apps are the most recent update.

Andrée Starå

Hi Ken,

Strange!

Maybe an issue with Android or the Android Smartsheet App.

If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

Let me know what you find out?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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WernerDoubell

I have the same problem - Logic not working when opening the form in the app, but works in browser (Chrome & Edge).

Ken Hallaran

I put in a support ticket and they responded. They validated the issue with some additional detail. Logic works on mobile web browser. It also works in app if you use a drop down selection in your form instead of radio buttons. They elevated the radio button issue to get it resolved.

Andrée Starå

@Ken Hallaran

Thanks for sharing! Good too know until it's resolved!

Have a fantastic weekend!