Why does my chart widget display a different numeric percentage scale on different phones?

Answered - Pending Review

We use dashboards extensively with remote teams. Most people have no problem accessing and seeing information correctly on the mobile app. I have one person, the President, that see the numeric percentage scale differently on his phone. No problem on his desktop and I'm not aware of anyone else having this issue. I have two pictures attached. One is what he is seeing and one is what I (and everyone else) is seeing. Anyone know what's going on with his phone?

thank you,



  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Sean,


    That’s strange! Do you know what phone he has?

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.

    I hope that helps!

    Be safe and have a fantastic week!


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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