Why are my proof uploads getting stretched?
I am uploading PDFs to the Proofing section and they are getting stretched beyond recognition. My files are PDF files, not sure what is going on. Here is a screen cap:
Answers
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Hi Wendy,
Have you tried in another browser and also in Incognito mode in the current one you’re using?
If that doesn’t help, and if you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @Wendy Cervera ,
Thanks for the note. I'm the product manager for Proofing. What browser are you using? How are you creating the PDFs?
Thanks!
Brian
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Safari...which may be the issue. :) I suppose I should try Chrome.... I am laying out the proofs in InDesign and just exporting them as PDF files...which is what I have done for the last 10-15 years...pretty standard stuff.
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