WebEx Teams
Are there help articles related to Smartsheet's integration with WebEx Teams? We have been able to create a BOT within WebEx Teams and complete the connection between Smartsheet and WebEx, however, only at a person level and we have a team who wished to integrate to a group space in WebEx. Is that possible?
Answers
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Hi @bcase24986
I found this Help Article on the Webex site that you may find useful: https://help.webex.com/en-us/ndhae60/Smartsheet-Bot-in-Webex-Teams
This states that if you’re in a group space, you’ll need to mention the bot directly by typing
@smartsheet help
.Cheers!
Genevieve
Need more help? 👀 | Help and Learning Center
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Trying to add the smartsheet bot WebEx just like original post.
I used article https://help.webex.com/en-us/ndhae60/Smartsheet-Bot-in-Webex-Teams.
I am stuck on step 2 (it doesn't gove choice Link SS account). Help?Within SS I tried searching in Profile > Apps and Integration. But I did not find WebEx.
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Based on that article, it looks like step 2 is to add an email address as if it's a person, and specifically type in the Smartsheet bot name:
smartsheet.bot@webex.bot
.If you need more help with WebEx, you may want to post in their Community (see here).
Hope that helps!
Genevieve
Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
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Thanks for the hint, @Genevieve P . The reason I was having problems was that my company uses IE still. When I copied the URL into Chrome, I was able to setup my test correctly.
Christina
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