WebEx Teams

Bruce Case

Are there help articles related to Smartsheet's integration with WebEx Teams?  We have been able to create a BOT within WebEx Teams and complete the connection between Smartsheet and WebEx, however, only at a person level and we have a team who wished to integrate to a group space in WebEx.  Is that possible?

Genevieve P.

Hi @bcase24986

I found this Help Article on the Webex site that you may find useful: https://help.webex.com/en-us/ndhae60/Smartsheet-Bot-in-Webex-Teams

This states that if you’re in a group space, you’ll need to mention the bot directly by typing @smartsheet help.

Cheers!

Genevieve

Christina Dominguez

Trying to add the smartsheet bot WebEx just like original post. I used article https://help.webex.com/en-us/ndhae60/Smartsheet-Bot-in-Webex-Teams. I am stuck on step 2 (it doesn't gove choice Link SS account). Help? 

Within SS I tried searching in Profile > Apps and Integration.  But I did not find WebEx.

Genevieve P.

Hi @Christina Dominguez

Based on that article, it looks like step 2 is to add an email address as if it's a person, and specifically type in the Smartsheet bot name: smartsheet.bot@webex.bot.

If you need more help with WebEx, you may want to post in their Community (see here).

Hope that helps!

Genevieve

Christina Dominguez

Thanks for the hint, @Genevieve P .  The reason I was having problems was that my company uses IE still.  When I copied the URL into Chrome, I was able to setup my test correctly.

Christina