Name that comes with auto-email workflow

Julia Bigo

Hello,

I'm the owner of a sheet and created several workflow on it. All workflow email (reminder, update request etc.) come with my name while it should be the name of my colleague.

I re-created the workflow with his name, but didn't work.

I tried to make him the "owner" of the sheet but I have error message.

Do you have any solution for me ?

Thanks,

Regards

Andrée Starå

Hi Julia,

Have a look at this post for information about the change and for possible workarounds.

https://community.smartsheet.com/discussion/67525/upcoming-changes-to-our-automated-notifications-live-today-17th-april-2020

Would any of those options work/help?

I hope that helps!

Be safe and have a fantastic weekend!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Susan Peck

@Julia Bigo - hi Julia, you might also want to fill out a feature enhancement request form. This continues to be an ongoing issue for people and if enough us get into the "formal" channel, maybe they will address it:

https://app.smartsheet.com/b/form/739aa75f30ca43a8a22eb53e4da7d409

susan