Are some aspects of the templates hard coded?


I'm working with the communication plan template and even though I changed the options in a drop down list, when I work on the sheet summary report, it only gives me the original options that were on the template.


  • Penny Hamner
    Penny Hamner ✭✭
    edited 06/18/20

    When changing values in a drop down list on a Smartsheet template (internal communication plan), the sheet is fine but the sheet summary report does not show the new options. It seems the template options do not update/accept the sheet edits.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi Penny,

    Not sure I follow!

    Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too,

    I hope that helps!

    Be safe and have a fantastic weekend!


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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