Why are all my sheets not appearing for the 'move rows' option on creating a workflow?

Gillian Pritchard

Creating a workflow and when rows meet specific criteria they are to archive the rows to a separate document. If owner or admin on both documents it usually works fine. On this one sheet, when i create the workflow and select to move rows to a separate sheet, it is only giving one sheet as an option to move it to. Does anyone know why this would be happening? Thanks in advance

Sean Morgan

Hello @Gillian Pritchard ,

The most common cause for sheets not appearing within a Move Row automation is due to not have Admin or Owner permissions on the destination sheet.

If you have the correct permissions on the destination sheet, you may want to test this behaviour in a different browser.

You may want to reach out to our Support Team if the issue occurs after attempting the above. Please see this link here: https://www.smartsheet.com/contact

Kindest Regards

Sean

Sean Morgan

Hello @Gillian Pritchard ,

The most common cause for sheets not appearing within a Move Row automation is due to not have Admin or Owner permissions on the destination sheet.

If you have the correct permissions on the destination sheet, you may want to test this behaviour in a different browser.

You may want to reach out to our Support Team if the issue occurs after attempting the above. Please see this link here: https://www.smartsheet.com/contact

Kindest Regards

Sean