Welcome to the Smartsheet Forum Archives

The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

Labs - Smartsheet Charts

Kylie D'Costa
Kylie D'Costa ✭✭
edited 12/09/19 in Archived 2017 Posts


I know Labs isnt officially supported, but I thought someone on here might know what I'm doing wrong.


I have a very basic data set I am trying to graph using Charts.

basiclly a date and a volume delivered:


Eg: 13/01/2017    525

      14/01/2017    612

      15/01/2017     599




However, when ever I choose a graph option, i get this error message, and I have no idea what it actually means or how to fix it. Any help is appreciated! Thanks guys


All series on a given axis must be of the same data type


  • J. Craig Williams
    J. Craig Williams ✭✭✭✭✭✭



    (not a Smartsheet employee, but..)

    While it isn't an official product, [email protected] or [email protected] will answer questions and have helped me in the past.

    What they mean (I believe) is "don't count on this being available always, its beta!")


    That said, you did not post what your error message is, but I can guess.


    I don't think the Charts supports dates or text as values. I can't remember if I got that to work or found a different way to do things. Are you getting a message about a "data type"? That's probably why then.




  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭
    edited 01/13/17

    Craig is right Kylie and I would add, that we have recommending Graphs to our clients and been using the Graphs in Smartsheet labs for years now and never had a reliability issue so far. Real time Graphs are an excellent way to see your KPI data.


    Setting this up for the first time could be slightly more intuitive, so if you dont get the exact help you need from smartsheet support i'm happy for one of my team (Craig if he's free) to help you set this up as part of our free initial consultancy offer. 

    Let us know if that helps. 


  • Shaine Greenwood
    Shaine Greenwood Employee
    edited 01/13/17



    Email [email protected] and provide the steps you were taking that lead up to the error, and a screenshot of the error.


    Since Labs apps are experimental, the team might log this as a bug (meaning they can't provide you with an immediate fix) if they don't have a workaround.


    Although it's not officially supported, our Labs team values feedback and would love to know more about the error that is occurring.

This discussion has been closed.