Character Limits for Automated Responses

06/30/20
Answered - Pending Review

I'm working on several automated responses and trying to determine the maximum charter limits for each one and does this include spaces:

  1. Character limit for alert someone automation (I believe it is 200 characters, not sure about spaces)
  2. Character limit for form submission confirmation message.
  3. Character limit for send e-mail submission e-mail message.

Thank you for the help.

Answers

  • Hi Frank,

    The Character limit for the body of the Custom Message part of an alert email is 2,000 characters (including spaces). Please see the very bottom of this Help Center article (here).

    I believe this is the same limit for both the form submission confirmation message and email message. I tested with 1,900 and it worked as expected.

    Cheers!

    Genevieve

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