Why did the drag and drop feature stop working?

Eve Condon

My whole team is experiencing the same issue. Originally we were able to drag email into our Smartsheet to attach it to the line. Recently this functionality stopped working. Suggestions?

Genevieve P.

Hi @Eve Condon

This is a known issue that our team has been investigating and a fix should be implemented within the next week. You can keep track of this and sign up for email updates from our Status page, here: https://status.smartsheet.com/

Cheers!

Genevieve

Genevieve P.

Hi @Eve Condon

This is a known issue that our team has been investigating and a fix should be implemented within the next week. You can keep track of this and sign up for email updates from our Status page, here: https://status.smartsheet.com/

Cheers!

Genevieve

Eve Condon

Thank you! I am looking forward to a resolution and forwarding with this, it is causing additional workload for my team.