Issues with autosaving data

Options

It appears that items are not saving or following the one minute save rule.

These issues have occurred in date range cells as well as check box cells. 

My thought is that this could be linked to a iOS 14 beta issue. 

At this time, I have only noticed this occurrence with absolute certainty twice. Here is the current software that my iPad is running. 

14.0 (18A5319i)

Any ideas? I have been using my ipad (using the full version) for a while, and never noticed any issues with the autosave. I checked my settings. Autosave is set for 1 min.

Answers

  • Sean Morgan
    Options

    Hello @steve50951 ,

    If possible, please can you reach out to the Smartsheet Support team regarding this: https://www.smartsheet.com/contact

    Although I'm unable to confirm if this is IOS beta related, there are a few other factors that could be causing this E.G Network

    Regards

    Sean

  • LPSInfo
    Options

    My account also isn't autosaving. I've rechecked settings.

    Also, do those settings flow into Teams when a sheet is added as a tab? Because if it should, it also isn't working there. I'm having to ctrl+s to save in Teams which I sometimes forget when responding to someone's chat which changes view from the smartsheet tab.

    I've tried on both Windows (edge) and Mac (safari) and it's not autosaving on either.

Help Article Resources

Want to practice working with formulas directly in Smartsheet?

Check out the Formula Handbook template!