Sheet refresh not working
Hello, I have a strange problem and I am unsure of why it is happening.
My colleague and I were working in the same sheet and making changes testing some workflows and forms. Changes made by my colleague caused my Refresh icon to immediately appear but when I made changes or added a new row via a form she saw nothing while in the sheet. We waited a few minutes and still nothing. To see changes she needs to manually refresh Chrome. This happened to all those who are on site at work and I was at home working virtually. Only I got refresh icon immediately. Any idea why? Is it a network speed issue? Hardware?
Best Answer
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Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
Let me know what you find out.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
Let me know what you find out.
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Will do, thanks!
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Excellent!
Happy to help!
✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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