Request an Approval: Customize Status & Buttons: Meaning of "When Submitted"

Preston Murphy

Can someone explain what this option means? As I understand there can only be two buttons "approve" and "decline" so when would it ever automatically put "submitted"?

Andrée Starå

Hi @Preston Murphy

It's automatically changed to the Submitted status when the Approval is triggered and awaiting Approval/Decline.

Make sense?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

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Andrée Starå

Hi @Preston Murphy

It's automatically changed to the Submitted status when the Approval is triggered and awaiting Approval/Decline.

Make sense?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå

Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Preston Murphy

@Andrée Starå Thank you. That clarifies it! Oddly enough this means you won't necessarily see "submitted" even if a form involved in the workflow has been submitted, as the request for approval won't necessarily be triggered due to that form submission.

Andrée Starå

@Preston Murphy

Excellent!

You're more than welcome!

Yes, that is correct. I think of it as it's only for the Approval Process, but you could add another status column and then combine it if that would help.

What do you think?