Deleted a Workspace and cannot undelete it
Hello Community,
I need help!! LOL
By mistake deleted a workspace on 7/23/2020, l was not the owner but had Admin rights, l can see all the items in my deleted items folder:
But when l try to Undelete them l am getting this error message:
Same error when l try to move them from the deleted items to a folder in Sheets.
Please tell me l can get them back! ☺☺☺
Answers
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What steps exactly are you using to try to undelete?
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Created a new folder in sheets and first selected 1 file and tried to drag/drop it in the folder and got the error message. Then, selected file and clicked Undelete and got the same error message.
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Hmm... You may want to reach out to support for this one. You should be able to undelete.
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Did this one get solved? I am having the same issue
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Only the owner can recover deleted items, see the bottom of this Help Article: Recover a Deleted Item
If you were an Admin, you'll need to reach out to the owner to recover the items. Otherwise, if you're the owner and you're still having issues, I agree with Paul. Please contact Support with screen captures and sheet names so they can troubleshoot this with you in a private channel.
Cheers!
Genevieve
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Thank you! That is what we were able to do! Thank you!
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Great, I'm glad that worked for you! No problem at all. 🙂
