BUG: Update Request tab shows incorrect value

J. Craig Williams

I created a single Update Request to three different users.

 

One of the users updated the UR.

 

When I went into the sheet, the tab still showed Update Requests (3) until I opened the dialog at which time, the number changed correctly to (2)

 

 

I think this is reproducible.

Any one else seeing this?

 

Craig

Shaine Greenwood

Hi Craig—

 

I'm not able to reproduce this myself. Does the Update Request window update when you refresh the sheet?

J. Craig Williams

Shaine -

 

Always reproducible for me.

 

1. Create UR - 3 rows, 3 users

2. Open and update from 1 email.

3. Return to Smartsheet.Refresh.

4. Data updates, count = 3

5. Wait - no change.

6. Open UR dialog. Close dialog. count = 2

 

I can send a video, but need to recreate with non-sensitive data.

 

Craig

 

 

 

J. Craig Williams

I just noticed if I am working in another sheet and return to the sheet with the UR's, the number is incorrect (again). I open the UR dialog and close it again.

The number changes from (3) to (2) again.

 

Craig