BUG: Update Request tab shows incorrect value

I created a single Update Request to three different users.

One of the users updated the UR.

When I went into the sheet, the tab still showed Update Requests (3) until I opened the dialog at which time, the number changed correctly to (2)

I think this is reproducible.

Any one else seeing this?

Craig

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Comments

Shaine Greenwood

Hi Craig—

I'm not able to reproduce this myself. Does the Update Request window update when you refresh the sheet?

J. Craig Williams

Shaine -

Always reproducible for me.

1. Create UR - 3 rows, 3 users

2. Open and update from 1 email.

3. Return to Smartsheet.Refresh.

4. Data updates, count = 3

5. Wait - no change.

6. Open UR dialog. Close dialog. count = 2

I can send a video, but need to recreate with non-sensitive data.

Craig

J. Craig Williams

I just noticed if I am working in another sheet and return to the sheet with the UR's, the number is incorrect (again). I open the UR dialog and close it again.