No matching rows found when I try to create a report

Angela Bartlett

Yesterday I asked, and David Tutwiler answered, how to locate the "create reports" section. This was helpful and I created a report. When I press "run" it says "no rows found." A coworker said I don't have a license and that is why? Please let me know. I can do many other things I was told individuals with licenses can't.

Andrée Starå

Hi @Angela Bartlett

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Stefan

Hi @Angela Bartlett,

to create or edit a report you need a license. So, if you can create a report you obviously have a license. That said I assume you don't use a free trial account but are working in your companies Smartsheet account.

More about creating and tailoring reports can be found here:

https://help.smartsheet.com/learning-track/smartsheet-intermediate/reports

Hope this helps

Stefan