How to use Form response to retrieve the right template?

I have 7 templates for client renewal. I want to create a workflow either with a form or formulas, the user will select the right template for the client renewal and automatically added to the Master Client Renewal Project Plan.

Example 1 - Client Renewal - Template A

Example 2 - Client Renewal - Template B

Example 3 - Client Renewal - Template C

All 3 clients above have 3 different templates but they are all track on the same sheet with same fields. The difference are the task associated in the template.

How can I accomplish this using a form or formulas?

Thank you!

Answers

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @Amanda Chu

    Not sure I follow!

    Are the templates one row or multiple rows/parent/children?

    Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)

    I hope that helps!

    Be safe and have a fantastic weekend!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

  • Hi @Andrée Starå ,

    They are not real Smartsheet Templates. I called them "templates" because the workflow is where 5 - 7 Project Managers will use these 7 sheets to select the types of Client Renewal they are. The 7 different Client Renewal sheets contain a parent row and children row underneath. There are different tasks associated to each sheet. Attached is a sample screenshot.

    Thanks and let me know if you have any other questions.

    Amanda

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    @Amanda Chu

    I hope you're well and safe!

    Excuse the late response.

    Crazy times and I missed coming back to you.

    Have you solved it, or do you still need help?

    Happy New Year & Stay safe!

    SMARTSHEET EXPERT CONSULTANT & PARTNER

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.

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