Paper Clip isn't showing Up?
Hi - I have 14 attachments on the smartsheet and if I hover over the line, I can see the attachment. but you can't see the paper clip at all on the individual lines? do you know how I can get it to show up?
Answers
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Hi @Amy Bohlin
Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
I hope that helps!
Be safe and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I have the same issue with my co-worker. I can see paperclip on my end, but co-worker doesn't see it even the attachment is present.
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Strange!
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team.
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Please provide email address for Smartsheet Support Team as link doesn't work for me.
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi @Marina
Just a quick note, you may need to right-click on the link and open it in another tab to navigate there.
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こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
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One of our users is seeing this same behavior. Just started happening for him yesterday. ☹️
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Hello! Was there ever an answer for this? My co-worker is having the same issue where the paperclip icon doesn't appear, yet the rest of us can see ours on the same sheet. She can't even check whether it is hidden, since she doesn't have permissions, so it's weird that this is just affecting her view of the same sheet. Thanks for any updates!
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