Is anyone else not able to get into the breakouts sessions?
Best Answers
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@Tina Tuma Looks like the platform for our breakout sessions isn’t feeling the #CanDo spirit! We are aware and working on fixing. Thank you for your patience. Tune into smartsheet.com/engage for content while we’re getting the sessions back up.
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The platform used for breakout sessions should be up and running for the next round of breakout sessions. We apologize for the inconvenience, and every attendee will be sent a link to all session recordings. The theme of the day was dealing with change - guess we meant it! Thanks for sticking with us.
Answers
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I have tried several times on multiple machines
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I think the platform is getting slammed. It is acting very funny for me as well.
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I got kicked off right after the first Marketing session. Can't seem to get back in.
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I haven't been able to get in..
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@Tina Tuma Looks like the platform for our breakout sessions isn’t feeling the #CanDo spirit! We are aware and working on fixing. Thank you for your patience. Tune into smartsheet.com/engage for content while we’re getting the sessions back up.
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I've used multiple browsers to no avail and can't get into any Breakouts. Please post if you have had success!
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Definitely acting up for me - logging me out, the chat disappears, and I'm not sure if this is a glitch or not but there doesn't seem to be any answers being given in the live chats at all.
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YES! Its awful. I've been trying since the end of the Keynote and I still just get an error screen. I've sent 2 support messages to the Evia support email address with screen shots and no one has replied. I finally sent an email to engage2020@smartsheet to see if they could help me. But I've still heard nothing from anyone.
Another member of my staff team is in the same boat.
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I’m not able to login, hear and/or see the breakout sessions - help!
Please contact: support@evia.events with your issue, include a screenshot, error message or similar so that the team can track root cause and fix asap.
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@Lauriane Kamenetsky I've sent 2 emails to support@evia.events with screenshots and my contact info and NO ONE HAS reached out to help me and its now been 45 minutes. If you have a contact line to someone else who can help that would be helpful.
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@David Tutwiler @Lindsay Hart @Lauriane Kamenetsky @Jaye Tatone @sdonnelly @Tina Tuma
Thanks for your patience, all. The breakout sessions should be back up and running!
For anything you missed we are happy to provide a recording. We will be reaching out to you separately to ensure you don't miss any great content.
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I've tried my computer and phone. Even used an incognito browser. Highly doubt I will try to connect again, by far this is worst experience I have had with a virtual conference so far.
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I cant join the breakout sessions, the link https://platform.evia.events/Event/EventDetail/1455?refid=organic is not working for me. Does anyone have the same issue?
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I can't even view the main page! Nothing is working! I got the general session and half of my first breakout. Error message only!
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Evia must have fixed something because I was finally able to connect. Crossing my fingers it stays connected.
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