Slowness in Dashboard
Hello,
I would like just to report the slowness I face everytime I use the dashboard functionality using reports in smartsheet.
Not sure if it is a known issue.
Thank you
Best Regards
Angela Formiga
Best Answer
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If you're experiencing slow load times, you may want to review the section that says "Smartsheet Is Slow to Load or Save, or Does Not Respond" in this Help Article, here: https://help.smartsheet.com/articles/1193198-troubleshooting-guide
Try testing this dashboard in a different browser or in incognito mode (and make sure your browser is on the most up-to-date version). You may also want to try accessing this dashboard when you're connected to a different network, to see if that helps.
Should the slowness persist across all the different platforms and networks, you may want to get in touch with Smartsheet Support (here) and let them know everything you've tried with a screen recording, if possible.
Cheers!
Genevieve
Answers
-
If you're experiencing slow load times, you may want to review the section that says "Smartsheet Is Slow to Load or Save, or Does Not Respond" in this Help Article, here: https://help.smartsheet.com/articles/1193198-troubleshooting-guide
Try testing this dashboard in a different browser or in incognito mode (and make sure your browser is on the most up-to-date version). You may also want to try accessing this dashboard when you're connected to a different network, to see if that helps.
Should the slowness persist across all the different platforms and networks, you may want to get in touch with Smartsheet Support (here) and let them know everything you've tried with a screen recording, if possible.
Cheers!
Genevieve
