Import Malfunction

Hi there!

On 3 occasions now I have noted that when I try to utilize the "import" feature within SmartSheets, the information that I import never saves. Post importing, saving, and confirming the "properties" (that is in fact saving/registering that this is a new sheet), once I leave the sheet and come back all the imported info is gone. Only a blank sheet is left. Oddly, when I check the sheet history, it confirms that I was there and that I "viewed" the sheet.

Has anyone else run into the same malfunction when using the "import" feature? If so, any advice?

Being able to use this feature would really help save our office a lot of time, especially with file turnovers as we wrap up the year.



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