Why can't I sort a column with admin rights?

Sandra Vulis Petrosyan

I am the PM that maintain's my teams Smartsheet. All of my team members have admin rights but they cannot sort columns. Is that normal? Please advise. 😀

Andrée Starå

Hi @Sandra Vulis Petrosyan

No, that doesn't sound normal. Do they get an error message?

Btw, do you mean sort rows?

Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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