Advanced options not showing in my Automation / Alert someone settings

Elissa Ashcroft

I would like to add row attachments to my automated emails.

I cannot see the Adanced settings here in my Alert someone options.

Andrée Starå

Hi @Elissa Ashcroft

Smartsheet recently changed where you change the settings.

More info.

https://help.smartsheet.com/articles/2477796-dynamically-add-cell-data-in-the-subject-and-body-of-request-messages

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Rendi Basinger

@Andrée Starå I don't see in your answer where to select to send the attachment with the alert?

Andrée Starå

Hi @Rendi Basinger

You'd add the attachment field, but it will only be included if it's the trigger or if it's an Update Request.

Would that work?

I hope that helps!

Happy Holidays and Happy New Year!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Judy Cam

Hi, I'm having the same issue as the user above. I do not have "Advance Options" when clicking the 3 dots in an automated workflow. I tried making adding an attachment as a trigger to the workflow, but still did not have the ability to add the attachment to the automated message because I cannot view the "Advance Options" setting. I read through the materials suggested and none of these helped.

Is this "Advance Options" setting related to the Smartsheet subscription level?

TIA.

Manu Ed

Hi there, again, i have the same issue, not possible to see this advanced option, any ideas, many thanks !

Andrée Starå

Hi @Judy Cam & @Manu Ed

I hope you're well and safe!

Strange!

Can you maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com) I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!