Mobile App - Multi Drop Down Box

Darrell Mathis

Hello

I'm fairly new w/ Smartsheet and having an issue. I have a field set as Mult-Drop Down with no restrictions. When accessing data via mobile app (Android) the field set to Mult-Drop is shown as protected and can not be edited. If I make the field "single drop down" it works fine.

Any suggestions

Thanks

Darrell

Sean Morgan

Hello @Darrell Mathis ,

I gave this a test on my Android phone, of having a multi-select field in a Sheet, and then trying to choose multiple options, it worked without issue as well as doing this in a Form + Update Request.

With this, you may wish to reach out to our Support Team for a more technical review of what could be occurring.https://www.smartsheet.com/contact

Kindest Regards

Sean