Stop scheduled "send as attachment" with deleted reports

firestorm

Hello, I have scheduled the "send as attachment" for reports, and now that I have deleted these reports, it seems like it's still trying to send as scheduled but with the below error message.

We were not able to send your email "xxxxxxxxxxxxxxxx Report" due to an unexpected error.

The Smartsheet Team

How can I stop this? I have just deleted the reports from "Delete Items", hopefully that helps.

firestorm

Anyone can advise? I have deleted the reports from Deleted Items, the error message is still coming in emails.

Sean Morgan

Hello @firestorm ,

At the bottom of these Emails, there should be an "Unsubscribe" button, it may be right at the bottom amongst other text. Please attempt to click this to which it should stop these from sending.

If you are still receiving the error after attempting to Unsubscribe, please reach out to our Support Team here: https://www.smartsheet.com/contact

Regards

Sean