Customization of @mention email notification Subject Line?

My team has encountered some confusion when in Outlook, unrelated email notifications generated by @mentions are threaded because they share the same subject line: "X mentioned you in the Digital Team Project Tracker sheet in Smartsheet".

Is there a way to customize subject lines for comment notifications, so they include the Row Number, for example, or a snippet from the Primary Column, or some other identifying feature?

thanks,

Deirdre

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Accepted answers

Aravind GP

Hi Deirdre,

Currently there is no option to configure the subject line. However, the mail content does show information such as the Sheet Name, Row #, and the detail in Primary Column.

You can request for an enhancement through this form: https://app.smartsheet.com/b/form/739aa75f30ca43a8a22eb53e4da7d409

Thanks,

Aravind.

All comments

Aravind GP

Hi Deirdre,

Currently there is no option to configure the subject line. However, the mail content does show information such as the Sheet Name, Row #, and the detail in Primary Column.

You can request for an enhancement through this form: https://app.smartsheet.com/b/form/739aa75f30ca43a8a22eb53e4da7d409

Thanks,

Aravind.

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