Email "From" text

Alex Iordanoglou

Currently when I use SmartSheet notifications the From text in the email (not the email address itself) says "User Name via SmartSheet". Is there a way to change that and define it myself?

Genevieve P.

Hi @Alex Iordanoglou

Currently it's not possible to customize what name appears with the alert. This is based on either who the sheet owner is, or who triggered the alert (depending on the type of alert). You can see more information on which name appears in this article, here.

You could potentially adjust how your name appears in your account & personal settings in order to change what's seen in the alert, if you are the sheet owner.

Please submit an Enhancement Request (here) to our Product Team so they hear your feedback.

Cheers,

Genevieve

Genevieve P.

Hi @Alex Iordanoglou

Currently it's not possible to customize what name appears with the alert. This is based on either who the sheet owner is, or who triggered the alert (depending on the type of alert). You can see more information on which name appears in this article, here.

You could potentially adjust how your name appears in your account & personal settings in order to change what's seen in the alert, if you are the sheet owner.

Please submit an Enhancement Request (here) to our Product Team so they hear your feedback.

Cheers,

Genevieve