Incorrect Time Stamp in Row Comments
Two seperate users on our account are both experiencing a strange error where their comments on rows are posting with a time stamp that is 3 hours behind the actual time they posted it. Both machines have the correct time zone and time set on them, any ideas what might be causing that?
Answers
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It sounds like it is in fact a time zone issue. Are the timestamps populating with the sheet owner's time zone?
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
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Nope, neither the users nor owners accounts are set up with that time zone it is displaying.
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What are their actual time zones?
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
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Eastern Standard Time.
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It sounds like the time zone being displayed is for Seattle which I have heard of happening, but generally those instances were for time zones that were further behind that one (usually see it for those in Australia). I haven't seen it where it was an EST time zone having those issue. I too am EST and it is not currently doing it on my sheets.
You may want to reach out to Support for further assistance.
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
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