Automation: "Lock rows" command doesn't work
Hi,
I have an issue with automation on one specific grid.
A simple automation to lock a row when the status (status is a link from the project schedule) is set to "Closed"
I added a message to it to see if the automation is triggered and I get the message but the row stays unlocked :(
Any thoughts?
(This kind of automation does work on my other sheets, but on this specific sheet it doesn't work)
Best Answers
-
Hi @Rudy Moons
Unfortunately, it's by design, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment
Actions that will automatically modify the sheet cannot be triggered by inbound cell-links or cross-sheet formulas. This includes Request an approval, Move rows, Copy rows, Lock rows, and Unlock rows. For example, if the Status cell on the row is populated by a cell link with a value from another sheet, changes to that cell value through the cell link will not trigger a workflow that locks the row when Status changes to Complete.
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi @Andrée Starå ,
Thank you for the info, i Assumed it could be something like that, now i'm sure ;)
Best regards
Rudy
Answers
-
Hi @Rudy Moons
Unfortunately, it's by design, but it's an excellent idea!
Please submit an Enhancement Request when you have a moment
Actions that will automatically modify the sheet cannot be triggered by inbound cell-links or cross-sheet formulas. This includes Request an approval, Move rows, Copy rows, Lock rows, and Unlock rows. For example, if the Status cell on the row is populated by a cell link with a value from another sheet, changes to that cell value through the cell link will not trigger a workflow that locks the row when Status changes to Complete.
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
Hi @Andrée Starå ,
Thank you for the info, i Assumed it could be something like that, now i'm sure ;)
Best regards
Rudy
-
You're more than welcome!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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