It is set to email if the "Status" column is not a specific value (i.e. Completed or N/A), but it is still emailing individuals even when a task is complete.
Hi @LaMima Gilbert-Lewis
Can you describe your process in more detail and maybe share the sheet(s)/copies of the sheet(s) or some screenshots of the workflow? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])
I hope that helps!
Be safe and have a fantastic week!
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Hi Andre'e! Thanks for your response.
Here is the task in Smartsheet:
It was marked complete by the due date but the assigned to person received another alert email today with a link to go in to complete the task.
Below is a screenprint of the automation and the actual workflow:
How did it go? Did you get it working?
Have a fantastic week & Happy Holidays!
I don't believe I ever got an answer or response from anyone. Did I miss something?
I asked because it was a month since the last comment.
I'd be happy to take a quick look.
Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, [email protected])
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I've been trying to do a simple check of whether or not the entry from the form has a returned value that is either yes or no and it checks 3 cell locations to see if any returned yes. The 3 columns are Dropdown lists for Yes/No and the Status is a Text/Number, is that the issues? If not how do i fix that?
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