Work flow being prevented from running_ Correction missing reason
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Work flow being prevented from running_ Correction missing reason
Answers
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I removed the video you attached from the online Community as this is a public site and the sheet in the background contained private information.
It looked like the automation you have set up was a copy or move row automation to another sheet; in this instance there could be a number of reasons why the workflow is being prevented from running. Please check the following:
- Make sure the owner of this current sheet is shared to the other sheet still.
- Make sure that the other sheet is still active (not deleted).
- Check to see if the other sheet is full, or if there is an issue on that destination sheet that could be preventing the rows from moving over.
- Try creating a Clone of this current workflow to see if the new copy will run as expected.
If none of this has worked, I would suggest reaching out to Smartsheet Support with the list of what you have tried, an estimated time-stamp for when this issue occurred, and both sheet names / urls. You can also provide them with the video recording that I removed from here as it's a private channel.
Cheers!
Genevieve
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Hi @James Azzata
Hope you are fine, please check the following,
1- the target sheet you copy the rows to it is existed and you have the correct permission to move row to it.
2- the target sheet target sheet you copy the rows to it isn't out of storage limit :
- 20,000 rows
- 400 columns
- 500,000 cells (in any combination of rows and columns).
3- the field you define to Triger the move row automation is correct and no conflict in the configuration.
please read the following articles for more
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bassam.khalil2009@gmail.com
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sorry @Genevieve P & @James Azzata
i was editing the answer then i get a call for a meeting then i submit my answer now from draft, for sure Genevieve P give the best answer for your question.
bassam.khalil2009@gmail.com
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
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Hi @James Azzata
Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
bassam.khalil2009@gmail.com
☑️ Are you satisfied with my answer to your question? Please help the Community by marking it as an ( Accepted Answer), and I will be grateful for your "Vote Up" or "Insightful"
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