Report Grouping - Expand/Collapse Arrow Not Displayed

Sandra Guzman

Hi Smartsheet Community!

I have noticed that the grouping functionality does not display the arrows so that I can expand or collapse rows in my report. I have searched the community threads to see if this is a known bug but I could not find anything. Has anyone heard, read or know of this being an issue?

Group Selection

No Filter

Thanks!

Sandra

Sandra Guzman

Hi @Andrée Starå!

Thanks for much for letting me know about the update. It is now working for me! Woohoo - love this new grouping feature.

One additional observation & question... I noticed that I cannot group my contact list column. I don't recall reading anything about this as a limitation or issue. Is this the expected behavior for grouping?

Thanks!

Sandra

Andrée Starå

Hi @Sandra Guzman

Have a look now because there was an update just released.

Did that work/help?

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Sandra Guzman

Hi @Andrée Starå!

Thanks for much for letting me know about the update. It is now working for me! Woohoo - love this new grouping feature.

One additional observation & question... I noticed that I cannot group my contact list column. I don't recall reading anything about this as a limitation or issue. Is this the expected behavior for grouping?

Thanks!

Sandra

Andrée Starå

@Sandra Guzman

Happy to help!

It works for me. What happens when you try?

✅Remember! Did my post(s) help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!

Sandra Guzman

Hi @Andrée Starå,

The column name is not visible as a selection in the Group By field. I've included a screenshot below so you can see what I am referring to.

Thanks for taking a look!

Sandra

Andrée Starå

@Sandra Guzman

Strange!

Is the Learning Consultant multi-select?

I'd be happy to take a quick look.

Can you maybe share the sheet(s)/copies of the sheet(s)? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@workbold.com)

Sandra Guzman

@Andrée Starå

I know - I thought it was strange as well.

The Learning Consultant column in my source sheet is a contact list. I have checked the box to allow for multiple contacts. There are some entries where there may be 2 individuals listed.